General information

GREEN OUTFITS
Sole proprietorship
CVR. No. 38023446
Tel .: + 45 50 99 90 05
Establishment year 2019

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Delivery

When ordering, the order is usually packed within 72 hours.
All items where it is stated that it is an order item have a longer delivery time.
Normal delivery time to addresses in Denmark is 4-12 working days after the order is shipped. All items are basically order items that we only receive at home and in stock when you as a customer order it / them are sent. all items are shipped with DAO or Bring. All items are delivered while stocks last. When ordering both stock items and items that are specified as an order item, GREEN OUTFITS reserves the right to either send the order in part or in full when the order items are in stock. SUBJECT TO PRINTING ERRORS, INVENTORY MANAGEMENT ERRORS AND PRICE CHANGES.

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If you regret your purchase (Right of withdrawal)

You have 30 days free return and exchange when you shop with us.

The withdrawal period expires 30 days after the day on which you or another person you have chosen (except the carrier) receives the last item in physical possession .;

1. If you have ordered several items in an order and we cannot deliver the items at the same time, the cancellation period runs from you or another person of your choice (except the carrier) will receive the last item in physical possession.

If you have ordered several items in an order and we cannot deliver the items at the same time, the cancellation period runs from you or another person that you have chosen (but not the carrier) will receive the last item in physical possession.

If the deadline expires on a public holiday, Saturday, Constitution Day, Christmas Eve or New Year's Eve, the deadline is extended to the following working day.

You have a 30-day right of withdrawal for goods that you have used.

You can not regret by simply refusing to receive the item without at the same time giving us clear notice of this.

Return

You must return your order to us without undue delay and no later than 30 days after you have notified us that you wish to cancel your purchase. You must bear the direct costs in connection with the return of the item, unless you use our return label. It is free to use our return label. You will find this when you receive the item in which a return label and an accompanying explanation of the return procedure will appear.

Upon return, you are responsible for the item being packed properly.

You bear the risk of the item from the time of delivery of the item. Remember to get a receipt for submitting the package.

Goods except the right of withdrawal

The following product types are exempt from the right of withdrawal:

• Delivery of sealed goods which, for health protection or hygiene reasons, are not suitable for return and where the seal has been broken after delivery.

You lose your right of withdrawal if:

• you break the seal on goods that are not suitable for return for health or hygiene reasons;

The condition of the item when you send it back

You are only liable for any deterioration in the value of the item, which is due to handling other than what is necessary to determine the item's nature, properties and the way it works. In other words - you can try the item in the same way as if you tried it in a physical store.

If the item has been tried in addition to what is described above, we consider it to be used, which means that upon cancellation of the purchase, you will only receive part or none of the purchase amount, depending on the commercial value of the item.

In order to receive the entire purchase amount back, you must do the same as you can in a physical store. You may try the product, but not take it into actual use.

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Refund of the purchase amount

If you regret your purchase, you will of course get back the amount you have paid to us. In the event of an impairment for which you are liable, this purchase amount will be deducted.

If you exercise your right of return, we will refund all payments received from you, including delivery costs (but not additional costs due to your own choice of a delivery method other than the cheapest standard delivery method we offer), without undue delay and in any case no later than 14 days from the date on which we are notified of your decision to cancel this agreement.

We will make such a refund to the same means of payment that you used in the original transaction, unless you have expressly agreed otherwise.

We may withhold the refund until we have received the item returned, unless you have previously provided proof of having returned it.

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If you regret the purchase, the item must be sent to:
The return address is:

GREEN OUTFITS
Karlemosevej 49 2. tv.
4600 Køge
Denmark

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HAVE YOU SHOPPED PER. COLLECTION OR DANSKE NETBANK PLEASE INFORM YOUR REG. AND ACCOUNT NUMBERS, THEN THE AMOUNT WILL BE RETURNED THERE.

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Personal data at purchase

In order for you to enter into an agreement with us, we need the following information:
Name
Address
Mobile phone number
Email address

We make the registration of your personal information for the purpose of being able to deliver the item to you.

The personal information is registered with GREEN OUTFITS and is not stored further.

When personal information is collected via our website, we ensure that it is always done by giving your express consent, so that you are informed of exactly what information is collected and why.

The Director of GREEN OUTFITS has access to the information recorded about you.

The data responsible for www.greenoutfits.dk is the Director.

Information submitted to www.greenoutfits.dk is not passed on or sold in any way to third parties, and we do not register any personally sensitive information.

We use Trustpilot.dk to obtain buyer experiences. Information collected from Trustpilot.dk is not passed on to others.

As a customer of GREEN OUTFITS, you always have the right to object to the registration. You also have the right to insight into what information is registered about you. You have these rights according to the Personal Data Act and inquiries in this connection are directed to GREEN OUTFITS

Credit card information is encrypted. We do not store your credit card information. If you enter your e-mail address or your mobile phone number, you accept that we can contact you by e-mail or SMS with information about your order. Please note that you accept our personal data policy ("processing of your data") when you use this website, including our use of cookies.

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Competition conditions

You can only enter the competition once per draw. The competition is not conditional on purchase. You are in the draw for the prizes when you participate in the competition in question either by e-mail or on Facebook and / or have answered the questions correctly. In case of suspicion of cheating, we have the right to exclude participants from the draw.

If you win

The winners of the competition will be notified directly per. email, and the names are published on Facebook or in our newsletters. By entering the competition, you simultaneously accept this publication. The winners will receive their prize within approx. 14 days. Prizes cannot be exchanged for cash or other items.

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Discount codes

If your discount code does not work, it may be because you have selected brands that are excluded from the code or the code may have expired. Our discount codes cannot be used with other discount codes.
If your discount code still does not work, please contact us.

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Complaint

greenoutfits.dk checks all items before shipping. The rules of the Purchase Act may apply to purchases of goods.

When you shop at www.greenoutfits.dk, you of course have a 24 month right to make a complaint. This means that you can either have the item repaired, exchanged, the money back or a reduction in the price, depending on the specific situation.

It is, of course, a requirement that the complaint is justified and that the defect has not arisen as a result of incorrect use of the product or other damaging behavior.

How fast should I advertise?

You must complain within a "reasonable time" after you have discovered the defect in the item. If you complain within two months after the defect is discovered, the complaint will always be timely. You must register your complaint on our website under "Return".

We need the following information when you send the item to us

When you return the item, please state what the problem is, as detailed as possible.

Note! We do not accept packages sent by post. cash on delivery or similar.

Remember that the item must always be sent back in proper packaging, and remember to get a receipt for shipment. You can print a return label during return on the website.

When you return the item, please state what the problem is as detailed as possible. Choose one of the reason codes you are presented with.

Note! We do not accept packages sent by post. cash on delivery or similar.

The return address is:

 

Further information and conditions regarding. Green Outfit's own collection

 

delivery time

Estimated delivery time to Denmark: 5-6 working days.
This is how you can help ensure that the item is shipped as soon as possible
We supply with Deutsche Post, DHL and DPD. Unfortunately, we do not have control over their delivery times .

• full deposit into our account (prepayment)

• complete and correct payment information (credit card payments)

• correct contact information

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Hassle-free return

 

Products from this online shop can be exchanged without any problems within 30 days of receipt.

If the item has been manufactured to personal specifications, e.g. if you have inserted a personal line of text, the right of revocation does not apply, but it does, in turn, our emphatic courtesy. If you are not satisfied with a personally designed T-shirt, contact our service team - they are happy to help. As long as it is not a personally designed jersey set for an entire football team that needs to be swapped, we are generally very accommodating.

Should the ordered item be defective (eg due to printing errors), we will of course take the item back, refund the amount or send a flawless shirt.

Terms and conditions of sale and delivery

General business and delivery conditions
for our primary clothing supplier sprd.net AG

§ 1 General

Your contractor for all orders in connection with this online offer is sprd.net AG, represented by the Executive Board Philip Rooke (CEO) and Tobias Schaugg, Gießerstraße 27, 04229 Leipzig (Handelsregister AG Leipzig, HRB 22478), hereinafter "referred to as" Spreadshirt .

All deliveries of Spreadshirt to the customer are made on the basis of the following general business and delivery conditions. These terms and conditions form the basis of all offers and agreements between Spreadshirt and the customer and apply as accepted for the entire duration of the business relationship. Buyer's terms that violate or deviate from these terms are binding only if Spreadshirt has agreed to these in writing.

 

§ 2 Responsibility for online offers

(1) On Spreadshirt's platform, two types of shops are available. Firstly, a shop designed and operated by Spreadshirt itself ("Spreadshirt-shops"), and secondly, shops designed and operated by independent shop-owners ("partner shops"). You can view information about the owner of a shop in question on the "Imprint" link in that shop.

(2) Spreadshirt is responsible for the articles and designs offered in a "Spreadshirt-shop" and for the decoration of the entire shop.

(3) For the articles and motifs offered in a "Partner shop" and for the decoration of the shop as well as for the advertising of the offered articles, the shop owner in question is solely responsible. Spreadshirt does not expressly take over the content of the shop owner unless it complies with the terms of these general terms and conditions and / or the general terms and conditions of the shop owner . This is especially true in view of the shop owner's non-compliance with the obligation to apply these general terms and conditions of Spreadshirt exclusively to the end customer.

 

§ 3 Conclusion of the agreement

(1) The "offers" found on the Website are a non-binding invitation to the customer to order from Spreadshirt.

(2) By sending the completed order form on the Internet, the customer submits a binding offer for the conclusion of a purchase agreement, resp. a machining contract. Before a final shipment, the customer has the opportunity to check his entered data and, if necessary, correct them on a summary page. The order can be placed in the following languages: German, English, French, Spanish, Dutch, Italian, Norwegian, Swedish, Danish, Polish, Finnish.

Spreadshirt then sends the customer a confirmation of the order per. e-mail and check whether the offer is legal and actually feasible, and in particular whether it may infringe the rights of third parties. The confirmation of the order should not be considered as an acceptance of the offer, but should only inform the customer that Spreadshirt has received the customer's order.

The agreement is only reached when Spreadshirt sends the ordered product to the customer and confirms the shipment to the customer with a 2nd e-mail (shipment confirmation).
The detailed information about the order can also be seen online at www.spreadshirt.dk in the user profile under "Orders".

(3) In the context of §2 (3), it is not possible for Spreadshirt as a platform provider to check in advance print designs designed by customers or shop owners for any legal violations. Spreadshirt reserves the right to reject orders received within the legal acceptance deadline if it becomes known in connection with the ordering process or there is a suspicion that third party rights or statutory regulations are being violated by a print motif.

(4) The conclusion of the agreement is subject to timely and complete self-delivery. This disclaimer does not apply in the event of short-term delivery disruptions or if Spreadshirt is required to handle a non-delivery, in particular because Spreadshirt neglects to complete a congruent coverage business in a timely manner. The customer is immediately informed of this failure to perform the service. If the consideration is provided by the customer, this will be refunded.

 

§ 4 Delivery / shipment

(1) The item is delivered in principle within three weeks of the customer receiving the order confirmation. Delivery times and delivery deadlines are only binding if they are expressly and in writing confirmed as such by Spreadshirt.

(2) Worldwide delivery. More information regarding. delivery at www.spreadshirt.dk .

(3) Delivery is made by a shipping provider selected by Spreadshirt. The customer must pay a postage fee, which may depend on the order value and which city the item is to be delivered to.

 

§ 5 Prices

(1) For customers from EU countries, the prices quoted are final prices. They include accrued, statutory taxes, especially VAT. Shipping costs are calculated separately and displayed separately on this invoice. The delivery address is crucial.

(2) For customers outside the EU, all prices quoted are to be understood as net prices. The delivery address is crucial. If, in accordance with the legal provisions of the recipient country, VAT is added, this amount must be paid upon receipt of the goods. In addition, import duties may apply, which the customer must also pay upon receipt of the goods.

(3) The customer must pay shipping costs, which may depend on the order value and the city to which the goods are to be delivered. Current shipping prices can be seen at www.spreadshirt.dk .

(4) Purchase price and shipping costs are due for payment immediately, without deduction.

 

§ 6 Payment

(1) Payment follows at the customer's choice via bank transfer (SEPA basic payment agreement), credit card, transfer or other payment method. Spreadshirt reserves the right to restrict the choice of payment methods that the customer can choose from, depending on the value of the order, the area it is to be sent to or other objective criteria. For payment by bank transfer (SEPA basic payment agreement), Spreadshirt sends the pre-notification after the order has been placed in accordance with the rules on confirmation of order (see § 3 section 2). The debit follows for the account-holding banking institutions in Germany, Austria and Spain no earlier than 1 day after notification, at account-holding banking institutions in other countries no earlier than 5 days after sent notification.

(3) Spreadshirt is entitled to use third party services during the settlement of the payment:

a) In the event of the customer's non - payment, Spreadshirt may transfer its claims to a debt collection agency and pass on the personal data necessary for the settlement of payments to this third party.

b) In the event that a third party is involved in the settlement of payments, the payment by Spreadshirt will only be deemed to have been made when the amount under the agreement has been made available to third parties, so that third parties have unlimited access to this amount.

(4) The customer agrees to receive invoices only electronically. The invoices to the customer are sent per. mail in PDF format.

 

§ 7 Retention of title

(1) The item is the property of Spreadshirt until the settlement of the claims due to Spreadshirt. If the customer is a trader in accordance with German commercial law, Spreadshirt reserves the ownership of all delivered items to everyone from the time the business's payments are received.

(2) The customer is obliged to treat the goods carefully until the ownership is transferred to the customer.

 

§ 8 Right of complaint

(1) Indications, drawings, illustrations, technical data, descriptions of weights, dimensions and services given in brochures, catalogs, circulars, advertisements or price lists are of a purely informative nature. Spreadshirt is not responsible for the accuracy of this information. With regard to the nature and scope of the delivery, only the information in the order confirmation is decisive.

(2) If there is a defective warranty, the customer is, within the framework of the legal provisions, entitled to demand compensation, to terminate the agreement or to reduce the purchase price.

(3) In case of returns due to defects, Spreadshirt also pays the postage costs.

4) The data communication via the Internet, according to the current technical level, cannot be guaranteed to be error-free and / or available at all times. Spreadshirt is therefore not responsible for the fact that the online offer is always and continuously available.

(5) The customer's rights under the guarantee presuppose that he / she, if the customer is a trader, has fulfilled his / her duty to investigate and make a complaint in accordance with section 377 of the German Trade Act.

(6) The limitation period for guarantee claims for the delivered goods is two years from the receipt of the goods. If the customer is a trader, the limitation period is one year.

 

§ 9 Limitation of liability

(1) Spreadshirt's liability is otherwise governed by the law, unless otherwise provided in these general terms and conditions of business and delivery. Spreadshirt has a legal liability not to sue only on condition of damages and gross negligence. In addition, Spreadshirt is liable indefinitely by simple negligence for damages resulting from damage to life, body or health. In the event of simple negligence and breach of a material contractual obligation (cardinal obligation), Spreadshirt's obligation to compensate for a foreseeable, typically incurred damage is limited. The liability for damages in accordance with the German Product Liability Act is not affected by the above rules.

(2) To the extent that Spreadshirt's liability is excluded or limited in these general terms and conditions of business and delivery, this personal liability also applies to Spreadshirt's employees, employees, employees, representatives and assistants.

 

§ 10 Information on the right of withdrawal for consumers

Right of withdrawal

They have the right to withdraw from this agreement without giving reasons within 14 days. The withdrawal period expires 14 days after the day on which you or a third party specified by you, but not the charterer, receives the last item in physical possession.

To exercise the right of withdrawal, you must notify us (sprd.net AG, Gießerstr. 27, 04317 Leipzig, Germany, Telephone +49 (0) 341 59 400 5900, Fax +49 (0) 341 59 400 5499, info@spreadshirt.net ) Your decision to make cancellation of this agreement in an unequivocal statement (eg by postal letter, fax or e-mail). They can use the attached standard cancellation form, but it is not mandatory. The withdrawal period is complied with if you send your notice of exercise of the right of withdrawal before the withdrawal period has expired.

Consequences of regret

If you exercise your right of withdrawal in this agreement, we will refund you all payments received from you, including delivery costs (but not additional costs due to your own choice of a form of delivery other than the cheapest form of standard delivery that we offer) without undue delay and in any case within 14 days from the date on which we received notification of your decision to cancel this agreement. We will make such a refund using the same means of payment that you used for the original transaction, unless you have expressly agreed otherwise. In any case, you will not be charged any fees as a result of the refund. We may withhold the refund until we have received the goods back, or you have provided proof of having returned the goods, whichever is earlier.

You return the goods or deliver them to us without undue delay and no later than 14 days from the date on which you have informed us of the exercise of the right of withdrawal of the agreement. The deadline is met if you return the goods before the end of the 14 days. You must bear the direct costs in connection with the return of the goods. The expenses are expected to amount to a maximum of approx. 60 DKK.

They are only liable for any deterioration in the value of the goods due to handling other than what is necessary to determine the nature of the goods, their properties and the way in which they function.

Standard cancellation form

(this form is completed and returned only if the right of withdrawal is exercised)

• To sprd.net AG, Gießerstr. 27, 04317 Leipzig, Germany, Fax +49 (0) 341 59 400 5499, info@spreadshirt.net :

• And

• I / we (*) hereby announce that I / we (*) wish to exercise the right of withdrawal in connection with my / our (*) purchase agreement for the following goods (*) / provision of the following services (*)

• Ordered on (*) / Received on (*)

• Consumer name (Consumer names)

• Consumer address (Consumer address)

• Consumer signature (Consumer signatures) (only if the contents of the form are communicated on paper)

• Date

(*) Delete where not applicable.

Exceptions to the right of withdrawal

The right of withdrawal lapses in the case of contracts for the supply of goods which are not pre-produced and whose manufacture and determination are based on an individual choice on the part of the consumer, or which are uniquely adapted to the consumer's needs.

§ 11 Copyright for print design, disclaimer

(1) If the customer submits his own motif or has another influence on the product (text at personal request), the customer assures Spreadshirt that the text and motif do not infringe the rights of third parties. Any infringement of copyright, personality or names, is the sole responsibility of the customer. The customer also assures that he / she, by means of the individualization of the product, does not violate the rights of others by third parties.

(2) The customer exempts Spreadshirt from all claims and claims made due to violation of third party rights, insofar as the customer is responsible for the breach of duty. The customer reimburses Spreadshirt for any legal costs incurred and other damages.

§ 12 Technical and design deviations

Subject to discrepancies in the descriptions and information in our brochures, catalogs and other written and electronic documents as to the nature, color, weight, dimensions, shape or similar characteristics of the substance, as far as these are reasonable to the contracting entity, upon performance of the agreement. Reasonable reasons for changes may arise due to general fluctuations and technical production processes.

§ 13 Data protection

Spreadshirt processes the customer's personal data for a specific purpose and in accordance with the legal requirements. The personal data provided when ordering goods (such as name, e-mail address, address, payment data) is used by Spreadshirt to fulfill and terminate the agreement. Spreadshirt treats this data confidentially and does not pass it on to third parties who do not take part in the ordering, delivery and payment process. The customer has the right to request, upon request, free of charge information about personal data that Spreadshirt has stored about the customer. In addition, the customer has the right to have erroneous data corrected, blocking and deletion of his personally related data, as long as there is no legal storage obligation in the way of this.

§ 14 Venue - place of performance - choice of law

(1) Fulfillment point for all deliveries is Spreadshirt's headquarters in Leipzig.

(2) If the customer is a trader under German commercial law, a legal person governed by public law or is involved in special property law, Leipzig is the place of jurisdiction. In this case, Spreadshirt is also entitled, at Spreadshirt's choice, to sue the customer in court at the customer's residence. The same applies in the event that the customer does not have a general place of business available in Germany, moves his residence or normal place of residence out of the country, or if the customer's residence or habitual residence is unknown, at the time of litigation, after the conclusion of the agreement.

(3) The Agreement, in accordance with these General Terms and Conditions of Delivery and Delivery, is governed solely by the law of the Federal Republic of Germany. The validity of the UN Purchase Act is excluded. If the customer is a consumer in accordance with section 13 of the German Civil Law Act (PGI) and the customer's habitual residence is abroad, mandatory provisions in that country remain unaffected.

(4) In the event that any provision of these General Terms and Conditions of Business is ineffective or contrary to the statutory rules, the Agreement shall not otherwise be affected.

Version 11/2012